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What We Collect, Why We Collect It

This page sets out how 24takabet handles the information tied to your account, from the moment you sign up to the records we keep after a session.

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24takabet What We Collect, Why We Collect It
REACH US ABOUT DATA

Where to Go for Privacy Questions

If you want to see the data we keep, correct a detail, or ask us to delete your records, the support team is the place to start. We'll confirm your identity before we share or change anything tied to your account.

Email support Send privacy questions to our support address and we'll respond during our working hours. We may ask for account details to confirm who you are.
In-account request From your account wallet, you can raise a data request and attach the reference for any bKash, Nagad, or Rocket transaction. We'll log and action it.
Live chat Talk to support directly from the lobby. For deletion or data export requests, we'll route you to a team member who can process the request end to end.
WHAT WE PROTECT

How We Keep Your Information Safe

Your data matters to us, and we wrap it in practical safeguards. We encrypt the details you send to us, limit who can see your account records, and keep retention short so we don't hold anything longer than needed.

Data handling

We collect only what the account needs: your name, number, wallet references, and session activity. We don't gather extra personal details beyond what runs your account.

Cookies

We use cookies to keep you signed in and remember your preferences inside the lobby. They don't expose your wallet info to anyone else, and you can clear them anytime.

Account security

We verify the mobile number on your account and protect access with a PIN and OTP. Your payments through bKash, Nagad, or Rocket stay tied to that wallet.

Retention & requests

We keep records as long as they're needed to run your account and resolve disputes, then we remove them. You can request a copy or deletion from the support team.

Your Privacy Questions, Answered

Here are the questions players in Bangladesh ask us most about their data. If yours isn't covered, reach out to support and we'll take it from there.

We collect the name, mobile number, and wallet references you use to fund your account, plus session activity like bets and deposits. That's it — nothing beyond what runs your account safely.

Yes. Email support or raise a request from your account. After we verify your identity, we'll share what we keep and the reason we keep it, and how to correct anything wrong.

We share with payment providers so your bKash, Nagad, or Rocket deposits clear, and with services that run our platform. We never sell your data to anyone.

Ask support to delete your records and we'll confirm before removing anything tied to your account. Some records may be kept as local law requires, so availability depends on your region.

Yes. Details related to bKash, Nagad, and Rocket transfers are encrypted and access is limited. Transaction records are kept so we can answer any question about a deposit.

We use cookies to keep you signed in and remember your preferences. You can clear them in your browser, though you may have to sign in again each visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.